RYUTA YASUDA

Sales Executive (SE)

Joined the company as Marketing Executive (ME) in the marketing department in January 2011. Transferred to sales department in June 2013 and serving in current position.

(Q) What does your work involve?

(A) 90 minute sales pitches to customers who come to the Gallery, introducing vacation time-share ownership of resort condominium-style rooms that can be enjoyed on vacation, starting with Hawaii. Guide the customers to separate booths and propose products that suit the needs of individual customers.

(Q) Why did you choose Hilton Grand Vacations?

(A) After looking at the job posting, I didn’t know what kind of company it was but it seemed fun and interesting. I thought that I can put to use my experience as a sales person, and so I applied. In my last job, there were a lot of companies that only allowed one day off or work every other Saturday, but at Hilton Grand Vacations, the average number of holidays one can take is 124 days per year and I thought this was a lot to the point that I doubted whether or not there really exists a company where salaries are high for sales position and the conditions were that good. I didn’t think that there could be a balance between good salary and time off. I thought if you want to earn 10 million yen in your twenties, you would have to dedicate all your personal life, and I thought it was great that at Hilton Grand Vacations you can also take vacations.

(Q) Satisfaction from work

(A) At the beginning, time-share was a product I was never able to reach and I had the image that I was to sell a product which I longed for. However, by helping our customers become owners, I was able to realize my own wishes for my family and wanting to enjoy life and felt that the product became something very close to me. I believe there are many people out there who even if they can’t take time off, they would endure 1, 2, 3 years of hard work. I am very happy that I had the opportunity to think about how to make time to refresh myself even once per year in my life.

(Q) What are you trying to do in terms of taking advantage of your skills and abilities at work?

(A) Being obedient, etc. This does not mean to lose oneself, but to lend an ear to what other people have to say and really digesting that information. Rather than being tied to the way of thinking up until now, be courageous and incorporate good things. The more I can help others become owners, the better how other people will think about me so without being afraid, focus on your goals and do not be distracted. In addition, when things are not going well, I try to make sure I sort out my feelings. If I’m not having fun, then this sense of fun will not be communicated to the customers so I try to make sure to enrich my everyday life.

(Q) Message for new employees in the future

(A) There is really no Japanese sales company where upon entering the company, one feels right at home and comfortable. It’s not that there is no management–training and meetings are carried out periodically. The job is not suitable for those who want to be told by others what to do, but rather for those who can take the initiative and work for one’s own sake.